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Reservation Statuses Explained

Understanding the different statuses of reservations is crucial for effectively managing vehicle usage. Below are the various statuses and what they signify:

Reserved:

  • This status indicates that a vehicle is ready for use at the scheduled time. The reservation has been successfully created, and the vehicle is set aside for the customer.

Rejected:

  • A reservation receives this status when it cannot be created due to specific issues. This might happen if there are insufficient credits, no approved payment methods are added, or if there is an existing reservation for the vehicle that overlaps with the requested time.

Cancelled:

  • This status is assigned when a reservation is cancelled by either an administrator or the driver. A cancelled reservation is no longer valid, and the vehicle is made available for other customers.

In Progress:

  • When a reservation is actively being used and the vehicle is in operation, it is marked as “In Progress.” This means the reservation is running smoothly.

Completed:

  • A reservation is marked as “Completed” when it has been finished successfully and all associated charges have been applied. The vehicle is now ready for another reservation.

Pending:

  • This status is assigned when a reservation has ended, but some charges are still pending. This might occur if there are additional costs that need to be processed after the reservation period.

No Show:

  • A reservation receives this status when the vehicle was not used during the scheduled time. This typically happens if the customer does not show up to use the reserved vehicle.

Understanding these statuses helps ensure that the reservation process is smooth and transparent for both administrators and customers. It provides clarity on the state of each reservation, making it easier to manage and address any issues that may arise.